Adobe Connect Plugin for OS X Leopard Fix
If you were like me and upgraded to Mac OS X 10.5 when it was released and used Adobe Acrobat Connect (either Pro or basic version) to give presentations then you were likely not too happy with the random crashes while screen sharing.
I had called Adobe tech support multiple times and was told that they were working on it. Finally in May tech support told me they had a fix for it. Essentially you just need to manually remove the old plugin and it will automatically be upgraded to the new version the next time you attempt to connect to Connect (read the article for full details). This worries me a little... Should I randomly delete these going forward in order to check for a new plugin version?
From that point on it has worked great for me. Unfortunately I had essentially paid for 6 months of an annually-priced product that wouldn't work. I recently renewed my annual license and was told I would not be refunded for the 6 months of the non-usable product. But at least I'm good going forward. I suppose I only have myself to blame. I should probably wait at least a half-year before upgrading to any new OS... what can I say? It's the geek in me :).
Glad to see it's working for you. I remember how frustrating it was when you were trying to use it from DC.
Nice--been experiencing these random crashes on a couple of my Macs as well. Ridiculous IMO that they won't make good on the time when the product was unusable--if they officially said OS 10.5 was supported (and I don't know that they did ...), then six months is a ridiculous amount of time to wait for a fix for something you're paying for.